This Privacy Policy is issued on behalf of Resource Nurse Staffing (“we”, “us” or “our”).

This Privacy Policy covers how we collect, use, share and process your Personal Information, provides certain information that is legally required and lists your rights in relation to your Personal Information.

This Privacy Policy relates to Personal Information that identifies “you” in the circumstances set out below. This Privacy Policy does not apply to information collected by third parties that are not part of our Services. Please read this Privacy Policy to understand our privacy practices and email us at inquiries@resourcenursestaffing.com if you have questions.

What information do we collect?
Resource Nurse Staffing collects information that can identify an individual or relates to an identifiable individual (“Personal Information”) to provide services to you, our clients, and candidates and to operate our business. The type of Personal Information we collect depends on the situation. We collect Personal Information by different methods depending on whether the individual is a candidate, client, supplier, vendor, or website user.

The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.

Context	Types of Information (Examples)	Primary Purpose for Collection and Use
Online Application	We collect your name and contact information when you apply online. We also collect information relating to the actions that you perform while logged searching our website.	To administer your account and communicate with you about your account.
Candidate Information	If you are a candidate or prospective candidate, we may collect your name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, Immigration status (whether you need a work permit); Nationality/citizenship/place of birth; start date or availability date: a copy of your driving license and/or passport/identity card; Social security number (or equivalent in your country) and any other tax-related information; Details about your previous and current remuneration, pensions, benefits arrangements where permitted by applicable laws; and Information about criminal convictions and offences in accordance with applicable laws.	To assess your eligibility for job opportunities and communicate with you about your application.
Client Information	We collect the name and work contact information of our clients and their employees with whom we may interact.	To manage our business relationships and conduct normal business administration.
Cookies and First-Party Tracking	We use cookies and similar technologies when you interact with our websites and applications. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. For information, please see the “Cookies” section below.	We use cookies for a number of reasons, such as: To serve you with relevant advertising To learn more about the way you interact with our content Help us improve your experience when visiting our websites To remember your preferences To identify errors and resolve them To analyze how well our websites are performing
Cookies and Third-Party Tracking	We may place tracking technology on our website that collects analytics, records how you interact with our website, or allows us to participate in behavior-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can report analytics to us or provide advertising about products and services tailored to your interests. That third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites. For information, please see the “Cookies” section below.	To deliver advertisements and content relevant to your interests.
Location Information	When you use our mobile apps, we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location.	To provide tailored products and services.
Email Interconnectivity	If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains.	To understand how you interact with our communications to you.
Inquiries, Comments, and Feedback	If you contact us, we collect your name and contact information, as well as any other content that you send to us.	To respond to or follow-up on your comments, reviews, inquiries and other requests.
Mailing List	When you sign up for one of our mailing lists we collect your name, email address or postal address, as well as other relevant information.	To send you newsletters, special offers or other marketing communications we think will be of interest to you or for which you have requested information.
Mobile Devices / Mobile Applications	We collect information from your mobile device such as unique identifying information broadcast from your device when you visit our website or use our mobile apps. This information includes usage data, such as the date and time the application on your device accesses our servers and what information and files have been downloaded to the application based on your device number.	To understand how you interact with our mobile apps to better improve them.
Website Interactions	We use cookies and similar technologies to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.	To understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.
Web Logs	We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.	To monitor activities and trends and understand which of our services is most popular.

 

How do we collect your information?
We collect information about you in a variety of ways depending on how you interact with us and our websites, mobile applications, and services, including:

• Directly from you when provide it to us, such as in your resume and cover letter, or an application form, through the interactions between us including by phone (we may record or monitor phone calls to make sure we are keeping to legal rules, codes of practice and internal policies, and for quality assurance purposes), by email, through our website, by post, through social media or face-to-face (such as in a Recruitment fair or an initial interview).
• Automatically through the use of cookies, server logs, and other similar technologies when you interact with our website, mobile applications, and emails.
• From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.

How do we use your information?

Resource Nurse Staffing uses the Personal Information it collects in several ways. We collect, process, or disclose your Personal Information for our legitimate business purposes, including:

• To provide our services to clients, candidates, or web users or fulfill our contractual obligations.
• To maintain our business relationships.
• To match candidate details with client requirements for roles and to send candidates’ data which may include particular category data, to clients to fill those roles.
• To notify candidates of roles that we feel would interest them.
• To provide candidates with HR-related support and services.
• To market events, promotions, competitions, webinars, reports, our services, news, or relevant industry updates. Depending on your jurisdiction, we may be required to give you an option to “opt-in,” You can always “opt-out” by emailing the phrase “STOP MARKETING COMMUNICATIONS” to inquiries@resourcenursestaffing.com.
• As required by law or regulation.
• For our business purposes, such as data analysis, audits, fraud monitoring, and prevention.
• To develop new products, services, and offerings, or to enhance, improve or modify our products and services.
• To respond to your inquiries, verify your information, or to share information with you.
• To send you important administrative information.
• For other business purposes, including: Audits
  
  • Internal communication regarding candidates and clients
  • Determining the effectiveness of our promotional activities
  • Administering our services
  • Managing our contractual relationships
  • Data analysis for thought leadership materials (any published product will refer only to larger aggregations of individuals and will not identify you personally or include any results attributable to you. We will obtain your consent if we wish to identify you in thought leadership materials).
  • Research, publication, development, benchmarking, validation, trend analysis to develop and market new services.

During our recruitment services, we may use Personal Information that we have collected to create a profile about you. This profile may be used to identify professional opportunities that we think may interest you. We may use your Personal Information to send you information or marketing materials.

Resource Nurse Staffing sends informational emails, articles, white papers, proposals, engagement letters, and information regarding our services.

To the extent we maintain and use personal information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.

Why might we share your information with third parties?
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:

• Affiliates and Acquisitions. If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
• Clients. We may share your Personal Information with a specific Client if you have requested that we do so in order to make an application.
• Service Providers. We may share your information with third-party service providers, including some service providers who are based in foreign countries. Among other things, service providers may help us to administer our website, conduct surveys, provide technical support, conduct research and analysis, and otherwise support our business operations. All our third-party service providers are required to take appropriate security measures to protect your Personal Information. We do not allow our third-party service providers to use your Personal Information for their own purposes. We only permit them to process your Personal Information for specified purposes and in accordance with our instructions.
• Legal Process. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, to comply with relevant laws, or to respond to requests from public and government authorities. We may also share your information in order to enforce our terms and conditions, to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, and to protect our operations or those of any of our affiliates.
• Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.

 

How do we safeguard your information?
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

In the event that we are required by law to inform you of a breach to your Personal Information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

How long do we keep your information for?
We will retain your personal information for as long as required to provide services or complete the transaction also after you no longer wish to be registered with us, or if you have been appointed into a role with a client.

We retain your personal information so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with our data retention policy or applicable laws and regulations that may apply in a particular jurisdiction.

Cookies
You can set your browser to refuse some or all cookies, or to indicate when a cookie is being sent to your computer. However, this may prevent our websites or services from working properly. You can also set your browser to delete cookies every time you finish browsing. For more information about how to manage browser cookies, please follow the instructions provided by your browser.

Communications Opt-Out
We may periodically send you messages, including newsletters, notifications of your account statuses, and marketing communications. See Opt-In with the option to Opt-Out Text Message Policy.

“Do Not Track” disclosure
We do not currently recognize the “Do Not Track” signal.

Contact Us
If you have any questions or concerns about this Privacy Policy or the information practices of our Services, please email us at inquiries@resourcenursestaffing.com or call (833) 782-3376. 

You may also write us at:
Resource Nurse Staffing

Attention: Privacy Requests
1251 N Eddy St Ste 200
South Bend, IN, 46617

If you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address above.

Changes to Privacy Policy
Resource Nurse Staffing may change this Privacy Policy from time to time due to changes in relevant law or our business practices. When changes are made to this Privacy Policy, we will post the changes on this website, and they will become immediately effective when posted. You can check the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised.

Last updated and effective date: December 05, 2023.